Video calling lets you see the face of someone you love, wherever they are in the world — and it is free. Most smartphones and tablets come with everything you need already installed. This guide compares the main options in plain language, so you can choose the one that suits you and the people you call.
Which video calling app is right for you?
The honest answer: the best app is whichever one the people you want to call already use. There is no point installing a different app to the rest of your family. Ask your children or grandchildren which app they prefer, and start there. That said, here is a clear comparison of the main options.
FaceTime — best if everyone has an iPhone or iPad
FaceTime is built into every Apple device (iPhone, iPad, Mac). You do not need to download anything or create an account — just tap the FaceTime icon and call someone from your contacts.
- Easiest to use — no setup, no passwords
- Great video quality
- Works only between Apple devices — if someone calls you on an Android phone, FaceTime will not work for them
- Group calls supported — up to 32 people
If your whole family is on Apple devices, FaceTime is the simplest choice by far.
WhatsApp — best for mixed Apple and Android families
WhatsApp works on iPhones and Android phones alike, which makes it the most universally useful option. It is owned by Meta (the company behind Facebook) and is free to download and use.
- Works on all phones — Apple and Android
- Combines messaging, photos, and video calls in one app
- Good call quality
- Group calls supported — up to 32 people for video
- Requires a phone number to set up
WhatsApp is probably the most widely used option in UK families. If you only install one video calling app, make it this one.
Zoom — best for larger groups and scheduled calls
Zoom became famous during the pandemic for work meetings, but it is equally useful for family gatherings. It is particularly good when you want to bring many people together at once for a scheduled event — a birthday, Christmas, a family quiz.